We received a call not so long ago from Graham, who is the current owner of Louis’ Deli in the Norwich Lanes. Already a successful cafe/take away and with the updated website looking smart, the business was lacking in just one thing – social media!
Graham was unsure how to promote Louis’ online so we began by going through each of his existing social media profiles in turn (Twitter, Facebook, Pinterest, Google Plus, Instagram). We checked that the business information and images were up to date; the branding was consistent and that a link to the website was clearly visible. After that, it was a matter of letting people know where they could find award-winning coffee, delicious meals and some of the best cakes in Norwich!
Although we can clearly see from our feedback reports that people are reacting to and engaging with Louis’ via social media, it’s a real pleasure to hear from Graham that our work has resulted in more people coming through the door and talking about Louis’ Deli in person.
It’s still early days but we look forward to working with Graham (and his amazing manager Hannah) to help the business grow and promote unique events – such as the ever-popular weekday language chats, new online shopping service and pop up foodie evenings.
Naturally, we’ve sampled the merchandise……you must try the treacle tart and they even serve perfect builders’ tea! (And thank you to everyone who has retweeted, shared and posted their experiences at Louis’ Deli & Cafe too!)