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Hear for Norfolk: Supporting People with Hearing Loss

We recently had the pleasure of meeting some of the incredible team at Hear for Norfolk, a charitable company founded in 1898.

Based in Thorpe St Andrew in Norwich, Hear for Norfolk is the working name for Norfolk Deaf Association whose work aims to improve the lives of young people and adults of all ages in Norfolk with all degrees of hearing loss.

Hear for Norfolk provide personal, emotional and practical support, including hearing aid maintenance, ear wax removal, information on hearing loss and training for organisations and businesses looking to provide more support for their customers and employees.

The charity’s core services include:

Aural Care Services – expert, professional ear wax removal using microsuction (£50 fee, ages 10 & over) & ear otoscopy to screen for ear health issues

Adult Audiology – NHS-funded hearing tests and assessments for people aged 50+ with age-related hearing loss

Hearing Support Services – hearing aid maintenance, repairs & fitting for NHS-issued hearing aids

Many of their services are free of charge and patients can either be referred by their GP or can self-refer to get help with their hearing health and wellbeing as soon as possible (provided that they are registered with Medical Practices in the Central Locality of Norfolk & Waveney ICB).

The team also runs mobile community clinics visiting several Norfolk towns and villages, to provide Aural Care & Hearing Support Services (on an appointment only basis).

Did you know? Around one-third of adults over the age of 65 have some degree of hearing loss. It can impair quality of life by causing loneliness, social isolation, loss of independence, frustration, cognitive decline and communication issues.

If you would like to make an appointment with Hear for Norfolk for their Audiology Services, please visit https://www.hearfornorfolk.org.uk/ email audiology@hearfornorfolk.org.uk or call 01603 404440

Hear for Norfolk are also looking for volunteers, trustees and fundraisers – please visit https://www.hearfornorfolk.org.uk/supporting-us/ for more information.

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2022: Marking a Decade in Business

It seems like only yesterday that we launched our Twitter Account Management service for a handful of local businesses. Fast-forward ten years to today and we’re proud to provide a flexible range of social media management and marketing services to a whole host of UK organisations.

Although much has changed over the past decade, online marketing has really come into its own. Not to mention the shock arrival of a global pandemic, which has certainly seen a shift in business approaches and workplaces over the past two years alone.

In 2022, there are many more social media platforms to choose from and with plenty of people now opting to work or socialise at home, they are spending more time scrolling social media feeds for business, employment or lifestyle reasons. According to a recent study, 90% of people buy from brands they follow on social media so it’s easy to see why more businesses are now regularly posting – especially on fast-growing platforms such as Instagram, YouTube and TikTok.

We love to be able to support local and UK businesses; with sectors including property, health and fitness, engineering and wildlife management in our portfolio. When the Covid-19 pandemic and national lock-down started in March 2020, we noticed that most of our clients continued to be able to run their businesses remotely, which was positive news. If anything, social media became even more important because so many potential customers were now at home and more likely to be browsing the internet. In our experience, there was an up-tick in users looking for brands who they could research and engage with online. This meant that we needed to be on hand more than ever, to respond to enquiries and enable our clients to leverage their social media as a successful customer service point.

Many of our clients also took the opportunity to update their websites during lock-down – this included new text and blogs to keep their content fresh. We were able to write copy for web pages and blogs, to give our clients’ online presence a welcome boost.

Now that we’ve come through the first quarter of 2022, our clients have survived the difficulties of the Covid-19 pandemic and are settling into a slightly new way of working – either by moving more of their business online or allowing their teams to work more remotely.

Although much has changed in the business world, for us, some things remain constant. Our very first client in 2012 was Barenaked Foods, whose founder Ross Mendham went on to appear on BBC Dragons’ Den and secure investment from the one and only Peter Jones. Today, Barenaked Noodles & Rice are a well-established brand on the UK’s supermarket shelves and with a range of online specialist retailers. We’re looking forward to developing our continued relationship with Ross and the team, alongside our other highly-valued and long-standing clients. We may even have the chance to represent a Dragons’ Den winner again in the future…!

Fast Facts: Total Social Media Users in 2022

Twitter – 340 million people

Facebook – 2.895 million people

Instagram – 1 billion people

LinkedIn – 706 million

TikTok – 1 billion people

YouTube – 2 billion people

If you would like any advice on how to use social media for your business, please get in touch. Call 01602 552145 or email info@enigmediamarketing.com

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Business Update March 2020 (Coronavirus)

I do hope that you’re all keeping well, especially in these testing times. I’m working as usual to keep all my clients’ social media channels up to date and offering as much support as I can!

Now may be a good time to have a think about updating your website, writing some helpful articles/blogs and reaffirming positive messages so that your clients (and potential clients) are reminded of your professional expertise. This will help to maintain your brand identity, your business reputation and your online presence once the current situation has come to an end.

If you need any further advice, please feel free to drop me a line.

Stay well!

Sonia x

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Supporting Anxiety UK

AUK picWe’re proud supporters of Anxiety UK and like to ‘do our bit’ by helping out their Communications team however and whenever we can! For the last few years, we’ve been providing a proofreading service to assist with the publication of their quarterly magazine, Anxious Times.  We’re pleased to add that we’re now also offering support with their social media profiles on Twitter and Facebook!

Although a charity relying on generous donations, Anxiety UK provides an unrivalled support service to those suffering from anxiety and related disorders such as panic attacks, obsessive compulsive disorder and a range of phobias. Their website and telephone service provide a lifeline for those who are deeply affected by debilitating feelings such as intense fear and distress:

“Anxiety UK receives more than 15,000 calls to the helpline and requests for support via email each year and more than 30,000 new visitors to their website a month. Since 1970, the charity has provided essential support to more than 1 million people throughout the UK.”

AUK volunteers are mostly healthcare professionals or those with direct experience of an anxiety disorder, which enables them to offer a uniquely personal advice service for anyone who is experiencing anxious thoughts and feelings or if they’ve just been diagnosed with Generalised Anxiety Disorder by their GP.

The AUK team works tirelessly to provide a wellbeing support service for thousands of people across the UK and we wanted to show our support too. Lots of people choose to run a marathon or jump from a plane to raise money for their charity but to be honest, we’re just not that brave! (and hats off to those who are!) Instead, we’ve chosen to offer whatever skills we can to an organisation which has the best interests of its members at its heart; strives continuously to raise awareness of anxiety and reminds us that we can all do a little something extra to support each other through difficult periods.

For more information visit: http://www.anxietyuk.org.uk/

Follow on Twitter @AnxietyUK

Like on Facebook at https://www.facebook.com/pages/Anxiety-UK-official/159459797431438

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Need some assistance…..?

tax assist logo

We’re delighted to be working with Tax Assist Accountants in Attleborough, helping out with their social media!

Graham Cormack is a Tax Assist Accountant and was recommended to us in the first instance for his accountancy expertise – handy, as we needed someone to advise on the dreaded tax!

As part of the largest network of accountants in the UK, Tax Assist offer a huge range of experience and expertise to over 44,000 small businesses. Clients benefit from core accountancy plus other additional services which help build their business.

Graham and his team aim to make life easier by building a personal relationship with businesses when dealing with accounts, tax returns, payroll and bookkeeping in a professional, timely and efficient manner.

Tax Assist love to work with and support small businesses and so do we! Graham is helpful and approachable – we have no hesitation in recommending his superb accountancy services!

Visit http://www.taxassist.co.uk/attleborough or call 01953 630004 for a FREE initial consultation.

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Introducing…..Andy Brooks, APFS Cert CII (MP) Chartered Financial Planner

andy brooksAndy is a Chartered Financial Planner working from his main office in Peterborough Town Centre. An experienced adviser, Andy has spent the last 24 years offering face to face financial advice to individuals, business professionals and companies. As well as the standard qualifications Andy has spent the last 10 years studying until he qualified to achieve level 6 chartered status. He is keen to offer advice which is bespoke and entrepreneurial. Andy prides himself on thinking outside the box and looking at less obvious opportunities to gain client satisfaction. Advice is available through hourly fees, fixed fees or recovery through commissions paid by providers or a combination if required.

Andy has created a trusted site for clients to research their Financial, Legal and Tax needs before taking advice. Many clients shop around talking to many advisers and are left confused; it would help many to be able to read documents set out in simple English to get a basic understanding before asking for advice. Starting with Financial advice and some tax and law subjects, more topics will be added. Regular blogs will be uploaded from experts in their field and clients can request them on a wish list. For now there are already some useful guides available, so please feel free to down load what you need and we will keep adding to the site as new material becomes available or is requested.

We’re delighted to be assisting him in promoting his helpful website and generating awareness of his unique expertise via social media (Twitter, LinkedIn, Google+)

Follow Andy on Twitter @AndyBrooks_APFS

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